We offer FREE shipping in U.S for all purchase products ($49 or more) We will gladly return/exchange orders within 30 days of purchase. Shipping charges will apply once we process your exchanges/returns. If merchandise is damaged, please contact us ASAP so we may initiate a UPS claim. You have 5 days, from the receipt of the merchandise, to contact us. Please have all merchandise shipped in the original manufacturers packaging and condition. Make sure that you put the merchandise box inside of the shipping box. DO NOT ship the merchandise box by itself. All returns, NOT exchanges, are charged a 15% restocking fee. All shipping charges are non-refundable. All exchanges or returns must be issued a return authorization number (RA#) from Daniel Smart Manufacturing prior to returning any merchandise